At Digital Tech Displays, we want customers to understand what they are purchasing before completing an order.

Because our products are primarily digital and may be immediately downloadable, refunds are handled according to the conditions below.

1. Digital Products

Most digital products are delivered electronically and may be accessed or downloaded immediately after purchase.

Because digital files can be copied or accessed after delivery, all digital-product purchases may generally be considered final, except where a refund is required under applicable law or where we approve an exception under this policy.

2. Damaged or Incorrect Files

If a purchased file is:

• Corrupted
• Incomplete
• Technically unusable
• Significantly different from the product description

please contact us.

We may provide a corrected file, replacement download or another appropriate solution.

3. Duplicate Purchases

If you accidentally purchase the same digital product more than once, contact us as soon as possible.

We may review the transaction and, where appropriate, provide a refund or another suitable solution.

4. Unauthorized Transactions

If you believe a purchase was made without your authorization, contact us immediately with the relevant order information so that we can investigate the transaction.

5. Refund Requests

To request assistance with an order, please provide:

• Your name
• Order number
• Email used for the purchase
• Product name
• Reason for your request
• Relevant details or screenshots, if applicable

Send your request to:

Email: info@digitaltechdisplays.com

6. Refund Review

Each refund request may be reviewed individually.

If a refund is approved, the refund will normally be processed through the original payment method, subject to the payment provider’s processing time.

7. Downloaded Products

Downloading or accessing a digital product does not automatically guarantee a refund.

Refund eligibility will depend on the circumstances and applicable law.

8. Contact Us

For refund-related questions:

Digital Tech Displays
Email: info@digitaltechdisplays.com